Upload Compliance Requirements List (PDF)

Always submit the requirements list if you have product related questions.

Please NUMBER your questions

Question 1, 2, 3… it makes it easier for us to provide relevant answers

We normally respond within 2 days (Mon – Fri)

However, we may need 5 to 8 days to respond to more complex questions

Ask questions (max 5) related to a single compliance requirements list = 1 ticket

Create a Product Compliance Requirements list using the platform

Request help to review a product certificate/document = 1 ticket

We can only review files created using this platform

Request help to review a label file = 1 ticket

We can only review files created using this platform

Request lab test booking assistance = 1 ticket

We help you request a quote and coordinate sample submission

Review supplier test reports and other compliance documents = 1 ticket

We can review and verify documents with the issuing entity